Solution Engineer

Responsibilities

- Architect, design and develop tailored technical solutions that address specific client needs, leveraging the full capabilities of our platform and products.

- Translate complex business requirements into clear, detailed technical specifications and proposed architectures.

- Develop and configure customized demonstrations, proof-of-concepts (POCs), and pilots to showcase the value and functionality of our offerings.

- Coordinate with engineering to address custom integration needs and feature gaps

- Create and maintain technical documentation, solution diagrams, and configuration guides

- Collaborate with Product Management, Engineering teams to convey client feedback, influence product roadmap development, and ensure proposed solutions are feasible and scalable.

- Provide ongoing technical guidance and support to clients post-implementation, ensuring successful adoption and optimization of solutions.

- Troubleshoot technical issues and collaborate with Support/Engineering teams to resolve client problems effectively.

- Maintain strong relationships with key client technical stakeholders to identify future opportunities and ensure long-term satisfaction.

- Stay up-to-date with product capabilities, competitor offerings, and industry trends.

Requirements

Required Qualifications:

- Bachelor's degree in Computer Science, Engineering, Information Technology, or an equivalent related technical field.

- 2-5 years of experience in a solutions engineering or a software developer role or a related field, preferably in a customer-facing technical role.

- Ability to understand and articulate complex technical concepts, system architecture, and integration patterns.

- Strong knowledge and hands of experience with scripting or programming (e.g., Python, JavaScript, Java).

- Strong understanding of system design concepts and data structures.

- Excellent verbal and written communication skills.

- Strong presentation and demonstration skills.

- Exceptional analytical and problem-solving abilities with an ability of designing creative and effective technical solutions for complex business challenges.

- Speaking proficiency in English.

Preferred Qualifications:

- Experience working in fast-paced startup

- Familiarity with DevOps practices, CI/CD pipelines

Benefits

- Salary: Negotiation

- Join a global team and work directly with many talents around the world.

- Working & growing with a passionate, young, and talented team.

- Premium Health Insurance TECHVIFY Care.

- 13 months’ salary per year.

- Evaluate salary annually.

- Sponsor and encourage staff to study courses by covering tuition fee, such as Udemy, Coursera.

Originally posted on Himalayas