IT Support Engineer (Level 2)

Key Responsibilities Your duties will be split between routine desktop support, hardware lifecycle management, and critical factory floor operations. End-User Asset Management Support and maintain standard user equipment including Desktops, Blue PCs, Laptops, MacBooks, and Mobile Devices . Provision, de-provision, and manage inventory for standard desk accessories (desk phones, headsets, monitors, mice, keyboards). Adhere strictly to ITIL standards for all incident logging, service requests, an…