Service Desk Analyst

We are seeking 2 customer-focused Service Desk Analyst to join our client’s IT team in Melbourne. In this hands-on role, you’ll provide Level 1 and 2 technical support to staff across a large healthcare organisation, helping keep essential systems and services running smoothly. You’ll work in a collaborative, service-oriented team that values clear communication, continuous learning and practical improvements to the support experience. You will work 8 hour shifts between 7am and 5pm and be expe…