Technical Lead
KTek Resourcing
Toronto, Ontario
Posted
Summary: We are primarily looking for a resource with a combination of Contact Center/Amazon Connect technical and AWS DevOps capabilities. However, we are also open to considering strong individual profiles in Contact Center/Amazon Connect or AWS DevOps, depending on the best-fit candidate available. Please share the profiles accordingly. Key Responsibilities Lead the design, development, implementation, and support of enterprise Contact Center solutions. Design and review IVR, call routing, s…