Fiel Services Technician (Brasil- Sao Paulo)

We are seeking a Field Services Technician / Onsite Support Technician with 1 to 3 years of experience in IT support and service delivery to provide high-quality technical assistance to end users at our client site in São Paulo, Brazil. The technician will manage support tickets, communicate effectively with end users, coordinate with vendors and Level 3 support teams, and provide hands-and-feet support for network, voice, server, printer, and audiovisual equipment. The role also involves suppo…