Regional CX Transformation Lead – Remote & Flexible

Ten Lifestyle Group seeks a senior CX leader to shape the regional customer experience strategy across the UK and Europe. You will align senior leaders, own the performance narrative and drive transformation across service, product, operations and digital solutions. You will identify where AI-enabled solutions and automation can simplify journeys, build governance, and influence cross-functional partners to deliver measurable improvements for members and the business. J-18808-Ljbffr