Sales Patient Coordinator (High Value Cases)
Medical Departures
Remote, Albania, American Samoa, Andorra, Anguilla, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Bangladesh, Barbados, Belarus, Belgium, Belize, Bermuda, Bhutan, Bolivia, Bonaire, Sint Eustatius and Saba, Bosnia and Herzegovina, Brazil, British Indian Ocean Territory, Brunei Darussalam, Bulgaria, Cambodia, Cayman Islands, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Costa Rica, Croatia, Cuba, Cyprus, Czechia, Denmark, Dominica, Dominican Republic, Ecuador, El Salvador, Estonia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, France, French Polynesia, Germany, Gibraltar, Greece, Grenada, Guam, Guatemala, Guernsey, Guyana, Haiti, Holy See (Vatican City State), Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Isle of Man, Italy, Jamaica, Japan, Jersey, Kiribati, Kosovo, Lao People's Democratic Republic, Latvia, Liechtenstein, Lithuania, Luxembourg, Macao, Malaysia, Maldives, Malta, Marshall Islands, Mexico, Micronesia, Federated States of, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Myanmar, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niue, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Portugal, Puerto Rico, Romania, Russian Federation, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Samoa, San Marino, Serbia, Singapore, Slovakia, Slovenia, Solomon Islands, South Georgia and the South Sandwich Islands, South Korea, Spain, Sri Lanka, Suriname, Svalbard and Jan Mayen, Sweden, Switzerland, Taiwan, Thailand, Timor-Leste, Tokelau, Tonga, Trinidad and Tobago, Turks and Caicos Islands, Tuvalu, Ukraine, United Kingdom, United States Minor Outlying Islands, Uruguay, Vanuatu, Venezuela, Vietnam, Virgin Islands, British, Virgin Islands, U.S., Wallis and Futuna, Åland Islands
Posted
Category: Health Care
Location:
Position:Sales Patient Coordinator (High Value Cases)
Company:Medical Departures Inc.
Department:Medical Team
- USD 800 - 1,100 per month + Commission + Performance Bonuses
- 100% Remote — LATAM / APAC / EU
- Full-time Contractor | 5 days/week | 10 hours/day included lunch break l Shifts
About Us
Medical Departures Inc. is the world’s largest online platform for booking trusted global doctors and dentists — with 10,000+ professionals across 6,000+ clinics in 30 countries.
We help patients find high-quality, affordable care abroad through our platforms:DentalDepartures.comandMedicalDepartures.com.
Our fully remote team of 36+ professionals spans Latin America, Europe, Asia, and Africa — united by one mission: to make medical travel simpler, safer, and smarter.
About the Role
We are hiring high-performance sales professionals who can convert complex, high-value dental cases ($3,000–$25,000+) into confirmed and attended bookings.
This is NOT short-cycle commodity sales.
This is:
- Long follow-up cycles
- Emotional trust-based selling
- High-ticket consultation sales
- Travel-readiness qualification
- Attendance-driven execution
You will be responsible not just for booking — but for ensuring patients SHOW UP.
If you thrive in structured sales funnels, disciplined follow-up systems, and high accountability environments — this role is for you.
What You’ll Do
Big-Ticket Conversion (Primary Focus)
- Convert inbound and outbound high-value leads into qualified, deposit-ready bookings.
- Execute structured follow-up sequences (minimum required touchpoints).
- Handle objections around:
- Price
- Travel
- Fear
- Clinic credibility
- Position treatment packages, brochures, and custom quotes professionally.
- Drive patient commitment toward deposit and confirmed attendance.
Long-Cycle Follow-Up Discipline
- Maintain consistent follow-up across sales cycles.
- No lead left untouched.
- Recycle dormant big-ticket leads strategically.
- Avoid premature “Not Interested” tagging without qualification attempts.
Pre-Attendance Qualification
Before a booking is accepted as confirmed, you must validate:
- Treatment intent
- Financial readiness
- Timeline commitment
You will work with Team Leaders to ensure bookings are not soft or forecast-inflating.
Attendance Ownership
- Proactively manage pre-VIP communication.
- Confirm travel details, deposits, and readiness.
- Reduce no-show rates.
- Protect clinic relationships by ensuring booking integrity.
Pipeline & CRM Discipline
- Maintain 95%+ CRM accuracy.
- Track every stage:
Lead → Contact → Qualified → Booked → Attended
- No ghosting, no abandoned big-ticket opportunities.
- Follow reassignment and performance-based distribution rules.
Performance Expectations
This is a performance-driven role.
You will be measured on:
- Big-ticket conversion rate
- Follow-up compliance
- Booking quality
- Attendance rate
- Revenue generated
- CRM accuracy
Top performers receive:
- Priority access to high-value leads
- Promotion eligibility (Senior / Closer / Team Lead)
Underperformance leads to reduced big-ticket allocation.
Team Collaboration
- Join coaching sessions, performance reviews, and weekly team syncs.
- Participate in sales challenges and contribute to team targets.
Ready to Join the Global Dental Revolution?
Be part of a team that helps patients worldwide access affordable, high-quality care.
Apply now help us build the world’s largest global medical marketplace.
Requirements
Who You Are:
- >5 years of sales experience (ideally in healthcare, travel or remote B2C sales)
- Proven experience closing $3,000+ ticket deals
- Comfortable handling long-cycle sales
- Disciplined follow-up executor
- Comfortable being audited on performance
- Resilient under rejection and objections
- Fluent English (written + verbal)
- Confident using CRM systems (Zoho, Salesforce, etc.) and multitasking across tools (chat, phone, email)
- Comfortable working weekends (Saturday-Sunday) and flexible shifts
- Reliable, organized, and proactive in a fully remote setup
Strongly Preferred
- Medical / dental tourism experience
- Experience selling packages or bundled services
Benefits
What We Offer:
- Guarantee base: Fixed monthly salary paid in USD
- Commission: 5% of all earned commissions
- Bonuses: Tiered monthly rewards ($100–$1,000) + team bonuses
- Incentives: Top performers win all-inclusive trips to global destinations
Details
Originally posted on Himalayas