Senior Customer Experience Advocate

About the Role Our client is a rapidly expanding e-commerce platform seeking a dedicated Senior Customer Experience Advocate to join their vibrant team in Tembisa, Gauteng. This pivotal role focuses on ensuring an unparalleled customer journey from initial inquiry to post-purchase support. You will be at the forefront of resolving customer issues, identifying trends, and driving improvements in customer satisfaction metrics. This is an on-site position, fostering strong team camaraderie and dir…