Remote MSP IT Support Engineer - Level 1

A managed IT services provider is seeking a Level 1 IT Support Engineer to join their remote helpdesk team in South Africa. This role involves providing first-line support for hardware, software, and network issues while ensuring a high standard of customer service. Ideal candidates have 3 years in an MSP helpdesk environment, strong knowledge of Windows 10/11 and Microsoft 365, and excellent communication skills. A passion for technology and a logical problem-solving mindset is essential. Appl…