Remote Customer Success Lead – Retail Tech

Placements24 is seeking a Customer Success Specialist to join a fully remote team. Based in South Africa, you will manage a portfolio of retail clients, guide onboarding, and provide ongoing support to ensure maximum value from our retail platforms. You will work with sales, product, and support teams to resolve issues, conduct regular reviews, and identify opportunities to expand accounts, all while advocating for customers and contributing to knowledge base resources. J-18808-Ljbffr