Quality & Compliance Coordinator

Quality & Compliance Coordinator

Quality & Compliance Coordinator

The location of the role is Newcastle (hybrid working).

The duration of the contract is 6 months.

The pay rate on offer is £20 per hour via Umbrella agency.

Key accountabilities of the role

- Supporting the maintenance of the operation's Quality Management System and associated documentation and records.

- Maintaining controlled documents, procedures, governance logs and review schedules.

- Carrying out or supporting scheduled internal audits using established processes and templates.

- Completing defined governance and operational control checks and accurately recording outcomes.

- Gathering and reviewing supporting evidence, identifying gaps or exceptions and escalating these appropriately.

- Recording and tracking audit findings, corrective actions and improvement activities through to completion.

- Supporting document reviews, Root Cause Analysis and continuous improvement activities.

- Producing routine management information, reports and governance materials.

- Supporting preparation for internal and external audits and governance reviews.

- Building effective relationships with colleagues and stakeholders across the operation.

Key skills and experience

Essential

- Previous experience in administrative, operational support, quality, governance or similar role.

- Strong organizational skills and attention to detail.

- Experience maintaining accurate records, documentation or structured processes.

- Ability to follow established procedures, checklists and control requirements.

- Ability to review information, identify gaps or inconsistencies and escalate appropriately.

- Strong written and verbal communication skills.

- Ability to manage competing priorities and deadlines.

- Good working knowledge of Microsoft Excel and Word.

- A dependable and collaborative approach with accountability for producing accurate work.

Desirable

- Experience working within a Quality Management System environment.

- Knowledge of ISO 9001 or ISO 9000 quality management principles.

- Internal audit or Quality Assurance experience.

- Document control experience.

- Governance or operational control-checking experience.

- Root Cause Analysis or continuous improvement experience.

- Reporting and data analysis experience.

- Experience working within a regulated operational environment.

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