Remote Support Specialist (Network and Systems) L3

Remote Support Specialist (Network and Systems) L3

Nexplay Consulting | IT Services for Hotels & Restaurants

Join Nexplay Consulting, a leading provider of IT solutions for the hospitality industry. We’re hiring a Remote Network Support Specialist to deliver exceptional technical support for firewalls, switches, and Windows systems.

Responsibilities:

- Provide remote helpdesk support for network setup, configuration, and troubleshooting.

- Manage firewall policies, switch configurations, and IP addressing.

- Assist with Windows Server administration and management

- Document all work in ticketing and RMM platforms.

Requirements:

- 5+ years of IT support experience with a focus on networking.

- Strong knowledge of Fortinet, Cisco, Ruckus, Aruba or similar brands.

- Certifications like Network+ or Security+ preferred.

Why Nexplay?

- Flexible remote work environment.

- Competitive pay and growth opportunities.

- Work with a team that understands hospitality technology.

Salary: $8 – $10 / hour

Originally posted on Himalayas