Business Operations Expert - Remote
YO AI Labs
Remote, United States
Posted
Job Title: Business Operations Expert
Role Type: Contractor
Location: Remote, Global
Job Summary
We are seeking experienced Business Operations Experts to contribute to an AI training project by designing realistic, multi-step operational tasks with objective grading criteria. The role involves transforming real-world business workflows into structured benchmark tasks that evaluate AI systems' reasoning, accuracy, and practical decision-making. Prior AI experience is not required.
Key Responsibilities
- Design multi-step tasks based on real business operations, including reporting, process design, and workflow management.
- Develop clear instructions and objective grading criteria to ensure consistent evaluation.
- Create tasks that require operational judgment, analytical thinking, and accurate interpretation of reference materials.
- Prepare supporting materials, including spreadsheets, system exports, process documentation, and operational reports.
- Identify ambiguous or ungradable tasks and refine them before submission.
- Deliver high-quality, approved tasks within project deadlines.
Preferred Qualifications
- At least 5 years of hands-on experience in business operations, operations reporting, process design, or workflow management.
- Experience developing or applying structured standards, including SOPs, QA checklists, process documentation, service-level definitions, or training assessments.
- Strong Excel skills and the ability to analyze information across multiple documents.
- Strong written and spoken English proficiency (B2 minimum; C1 preferred).
- Experience with AI or LLM evaluation is a plus but not required.
Project Details
- Engagement: Project-based, with payment per approved task.
- Compensation: Up to $90/hour equivalent.
- Estimated Time: Approximately 10 hours per task.
- Work Mode: Fully remote, with no geographic restrictions.
- Language Requirement: B2-level English minimum; C1 preferred.
Selection Process
- Apply and complete the screening questions.
- Complete the role-specific AI interview to demonstrate your expertise.
- Complete onboarding with the Talent Operations team.
Originally posted on Himalayas