Intake QA Coordinator

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Intake QA Coordinator based in Brazil. As an Intake QA Coordinator, you will help maintain the accuracy, consistency, and quality of a high-volume legal intake operation. You will review case information, audit recorded calls, and ensure that intake workflows meet established standards and compliance requirements. The role also involves reconnecting with unresponsiv…