Customer Service Consultant - Foreign Language Specific (African)

Hello Group is seeking to appoint a dedicated, African foreign language–specific (eg. Chichewa, Shona, Swahili, Portuguese, etc.) Customer Service Consultant to join our Call Centre Department . The ideal candidate must be able to communicate fluently in at least one african language to support our diverse customer base. The Customer Service Consultant will be responsible for managing both inbound and outbound calls, handling customer inquiries, verifying and requesting source-of-funds document…