Aviation Contact Centre Agent: Customer Care & Upsell

FlySafair is seeking a Contact Centre Agent at our Johannesburg base to handle high‑volume customer enquiries, bookings, delays and more, using scripts to inform, investigate and resolve issues. You will process forms, capture data per SOPs, and provide product information while seeking upsell opportunities and maintaining confidentiality. Shifts including weekends and public holidays are required, with a focus on delivering exceptional service and support to every customer interaction. J-18808…