Complaints Advisor

Job Description Job Overview: You will handle inbound and outbound calls, assisting customers and Claims Management Companies (CMCs) with scheme queries. You will also complete end‑to‑end case assessments in a regulated environment. The role involves data cleansing to ensure customer records and documents are accurate and complete before progressing each case Job Responsibilities Perform data cleansing, including reviewing, correcting, and updating customer records to ensure accuracy before ass…