Project Manager

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose:

The Project Manager is responsible for a combination of planning and execution of activities related to delivery of projects and/or financial/budgeting activity for their teams. When executing on project delivery, Project Managers are responsible for the success of one or more projects within a given timeline and budget, creation and maintenance of status reports, proactively managing issues and risks, and can work with 3rd party partners. When performing financial/budgeting activities they monitor and adjust to given budgets, track labor, capital spend, and support variance root cause analysis.

Key Responsibilities:

- 75% - Delivery & Execution - Establishes and executes effective communication with Project Stakeholders; Partners with stakeholders to lead the project planning effort, including the formulation of the project scope, definition of the project deliverables and the required delivery dates, creation of a logical work breakdown structure, and definition of major project milestones; Understands organizational/initiative goals and success criteria to apply to project work. Ability and understanding of project plans and development, risk identification & mitigation. Applies lessons learned to inform future initiatives; Creates, monitors, tracks, and adjusts project plans based on critical milestones for a project of group of initiatives; Assists in development, then executes change management process and activities within Technology organization; Works with stakeholders to determine and align dependencies, then proactively risk and issues via identification and mitigation plans.

- 25% - Resource & Financial Management - Executes fiscal management and reporting for operational, product/business, technology, and vendor stakeholders; includes gross labor, capital spend, and non-labor forecasting for tracking, reporting, and variance analysis.

Direct Manager/Direct Reports:

- Position Reports to Senior Director, Pro Paint.

- Position has 0 direct reports.

Travel Requirements:

- Typically requires overnight travel 5% to 20% of the time.

Physical Requirements:

- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.

Working Conditions:

- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

- Must be eighteen years of age or older.

- Must be legally permitted to work in the United States.

- Proficient knowledge of Microsoft Office Suite.

- Proficient knowledge of Tableau.

- Demonstrated ability to collaborate and work effectively with cross-functional teams.

- Ability to draw accurate conclusions from financial documentation.

- Demonstrated project management skills.

- Excellent written and verbal communication skills.

- Experience with the planning and execution of projects and risk mitigation strategies.

- Experience with project management execution in a modern software environment; experience managing technical projects.

- Proficient knowledge of GBQ.

- Experience in Agile, Waterfall or other project delivery methodologies.

Preferred Qualifications:

- Project/program management experience leading multiple technology, AI, automation, or emerging-technology initiatives simultaneously.

- Proven ability to manage roadmaps, milestones, timelines, risks, dependencies, and deliverables across complex projects.

- Strong cross-functional leadership, partnering with engineering, AI/ML, ServiceNow, cybersecurity, telephony, operations, and business teams.

- Ability to translate between technical and business teams, clarify priorities, and drive execution when requirements evolve.

- Strong stakeholder communication and executive-level reporting, including project status, risks, decisions, and escalations.

- Experience driving technology adoption and organizational change from planning through implementation.

- Familiarity with AI/ML, Microsoft Copilot/Copilot Studio, ServiceNow, conversational AI, contact-center technology, or similar automation platforms.

- Experience in contact-center, IT support, or Technology Support Center environments, with an understanding of operational outcomes such as productivity, first-contact resolution, and cost per ticket.

Minimum Education:

- The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:

- No additional education.

Minimum Years of Work Experience:

- 2

Preferred Years of Work Experience:

- No additional years of experience

Minimum Leadership Experience:

- No previous leadership experience

Preferred Leadership Experience:

- 2+ years of previous leadership experience

Certifications:

- PMP Certified

Competencies:

- Manages Ambiguity

- Collaborates

- Optimizes Work Processes

- Plans and Aligns

- Communicates Effectively

- Drives Results

- Financial Acumen

For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents:

The pay range for this position is between $80,000.00 - $160,000.00

Originally posted on Himalayas