Payment Support Officer - Instacare

At nib, we’re here for good reason - to support better health and wellbeing for our members, participants, and communities. We’re looking for a Payments Support Officer to join our nib Thrive Operations team on a fixed-term contract until September 2027 , providing technical, risk-aware and solution-focused support for complex, high-risk and escalated payment matters. Drawing on strong NDIS knowledge and claims resolution expertise, you’ll help ensure payment outcomes are accurate, compliant, d…