Store Floor Leader & Supervisor - Customer Experience Pro

Our client, a leading e-commerce retailer, is seeking a highly motivated and customer-centric Customer Experience Manager to join their team in Pretoria, Gauteng . This role is pivotal in shaping and enhancing the overall customer journey, ensuring seamless interactions across all touchpoints. The ideal candidate will be responsible for developing and implementing strategies to improve customer satisfaction, loyalty, and retention. This is a remote-first position, offering flexibility while dem…