Senior Salesforce Solution Architect to lead the solution design and migration from an existing Open CTI implementation to Salesforce Service Cloud Voice integrated with NICE CXone.
S I Systems
Toronto, Ontario
Posted
Senior Salesforce Solution Architect to lead the solution design and migration from an existing Open CTI implementation to Salesforce Service Cloud Voice integrated with NICE CXone. We are seeking a senior Salesforce Solution Architect to lead the solution design and migration from an existing Open CTI implementation to Salesforce Service Cloud Voice integrated with NICE CXone . The successful candidate will be responsible for defining the target-state architecture, optimizing the agent experie…