Virtualization Engineer Claremont

We are seeking a Virtualization Engineer to join our team and deliver high-quality support across data centre and virtualization environments. The role involves monitoring, troubleshooting, and resolving incidents while ensuring SLA compliance, driving service excellence, and contributing to change and incident management processes. Key Responsibilities: Monitor and manage incident and request queues. Troubleshoot, resolve, and document technical issues within agreed SLAs. Provide second-level …