Technical Support Agent
MSA Outsourcing Solutions
South Africa
Posted
MSA Sourcing Solutions is seeking an IT Support Agent to support one of our UK-based clients. The successful candidate will provide remote technical support to UK clients, assisting with day-to-day IT queries, troubleshooting, Microsoft 365 and Google Workspace administration, and basic 3CX support. Key Responsibilities Answer incoming client support calls via 3CX and provide basic 3CX support following training. Log and document client issues clearly and accurately. Troubleshoot and resolve te…