Help Desk Technician
Outlook Tecnologia do Brasil Ltda.
Brasilia, Distrito Federal
Posted
A Help Desk Technician is an entry-level to mid-level IT support professional who assists users with technical issues related to computers, software, and networks. They are often the first point of contact when someone in a company has a tech problem. Main Responsibilities - Install and configure systems (operating systems, software, devices) - Reset passwords and manage user accounts: - Document issues and solutions in a ticketing system - Escalate complex problems to higher-level IT staff - M…