Contact Centre Quality Analyst
Remote Recruitment
East London, Buffalo City
Posted
Contact Centre Quality Analyst Salary: R22,000 to R28,000 per month Location: Fully remote, South Africa Organisation: Remote Recruitment Remote Recruitment is looking for a Contact Centre Quality Analyst to help improve the quality of customer conversations. This role focuses on reviewing interactions and providing clear, evidence-based feedback that helps service teams improve. What you will do Review recorded calls and written customer interactions against agreed quality standards. Complete …