Collections Coach
Cartrack Pty Ltd
North Johannesburg, Johannesburg
Posted
We are looking for an experienced and results-driven Collections Coach to join our team. As a Collections Coach you will be responsible for coaching and developing collections agents to improve performance, maximise collections, maintain quality standards, and ensure compliance with company policies and regulatory requirements. Coach and mentor collections agents to improve performance and productivity. Monitor and analyse individual and team performance against KPI's. Conduct call evaluations …